Secure AI agent development · Seattle, Washington

Turn repetitive work into a reliable AI workforce.

We design and deploy AI agents that qualify leads, answer tenants, process documents, schedule jobs, and run your back office — while your team focuses on work that actually needs a human.

Human approval controlsSecure integrationsAuditable workflows
Agent workspace
Illustrative demo
Active workflowLead qualification agent
1
New inquiry receivedWebsite form · 10:24 AM
Done
2
Business details enrichedApproved data sources only
Done
3
Lead scored and categorizedRules + AI classification
Done
4
Personalized reply draftedWaiting for human approval
Review
Human checkpointApprove before sending
Built for business outcomesClear scope, measurable workflows, documented ownership.
Vendor-neutralWe select the right model and automation stack for each use case.
Designed for controlHigh-risk actions stay behind human approval gates.
AI agents that connect to the tools you already use
Microsoft 365Google WorkspaceHubSpotSalesforceQuickBooksXeroSlackTwilio / SMSn8n / ZapierOpenAI / Claude
Why AI agents

Your best people should not spend their day moving information between systems.

Most operational bottlenecks are repeatable: read an input, apply rules, update a system, send a message, escalate an exception. That is exactly where a well-designed AI agent helps.

We start with the workflow — not the hype — and preserve human oversight wherever judgment, risk, or customer impact requires it.

Before

Manual lead follow-up

  1. Review inquiry
  2. Research prospect
  3. Draft response
  4. Update CRM
  5. Schedule reminder

3–5 hours/week · Slow, inconsistent

With an agent

Orchestrated workflow

  1. Capture and enrich
  2. Apply qualification rules
  3. Draft personalized reply
  4. Sync approved fields
  5. Human approves ✓

Done in 60 seconds · Fast, traceable

What we build

Agents that complete real business work.

Each solution is tailored to your process, systems, permissions, and risk tolerance.

01

Tenant communication agent

Answers maintenance requests, sends rent reminders, handles lease inquiries, and escalates urgent issues — 24/7 across email, SMS, and portal.

  • Auto-triage maintenance tickets
  • Rent reminder sequences
  • Lease renewal workflows
  • Emergency escalation
Saves 12+ hrs/week per property manager
02

Legal intake agent

Qualifies new client leads, collects case details, schedules consultations, generates intake documents, and updates your CRM without staff involvement.

  • Lead qualification and scoring
  • Intake form generation
  • Consultation scheduling
  • CRM record creation
3× faster new client onboarding
03

Job scheduling agent

Books service appointments, sends technician reminders, follows up after jobs, requests reviews, and handles rescheduling automatically.

  • Appointment booking and confirmation
  • Technician dispatch alerts
  • Post-job review requests
  • No-show rescheduling
40% reduction in no-shows
04

Document operations agent

Extracts structured data from invoices, reconciles records, flags discrepancies, and sends payment reminders connected to QuickBooks or Xero.

  • Invoice and form data extraction
  • Discrepancy detection and flagging
  • Payment reminder sequences
  • Exception routing
70% less manual data entry
05

Lead and sales agent

Responds to new leads within 60 seconds, qualifies with smart questions, books calls, and nurtures cold leads automatically over weeks.

  • Sub-60s lead response
  • Multi-step nurture sequences
  • Calendar booking integration
  • CRM sync and tagging
5× faster lead response time
+

Your workflow

Show us the task your team repeats every day. We will map where automation helps, where people stay in control, and what success looks like.

Map my workflow →
Who we serve

Built for businesses with too much admin.

We focus on four industries where repetitive administrative work is high-volume and staff time is too valuable to waste.

🏠

Property management

Tenant comms, maintenance triage, lease renewals, rent follow-ups, and vacancy marketing — automated end to end.

Common pain: Staff overwhelmed by tenant messages
⚖️

Law firms

Client intake, document generation, deadline reminders, billing follow-ups, and case status updates — without adding headcount.

Common pain: Leads falling through the cracks
🔧

Home services

Appointment booking, technician dispatch, job follow-ups, review requests, and seasonal campaign automation.

Common pain: Too many calls, not enough hours
📊

Accounting firms

Invoice processing, client reminders, document collection, reconciliation checks, and automated reporting to free up your CPAs.

Common pain: Chasing clients for documents
Delivery process

From workflow idea to controlled production system.

A tight, proven process. You get a working AI agent — not a proposal that sits in a drawer.

01

Discover

Week 1

We identify the repetitive process, current systems, owners, failure points, and measurable business outcome in a focused 60-minute session.

02

Design

Week 1–2

We map triggers, decisions, integrations, permissions, approval gates, logs, and exception paths. You approve before we build anything.

03

Build & test

Week 2–5

We build in a controlled environment using your real data and tools. Weekly demos. We test normal cases, edge cases, and downstream failures.

04

Launch & improve

Week 6+

We deploy with monitoring, staff training, and documentation. You own the workflow. Optional retainer for ongoing improvement.

Secure by design

Automation should reduce operational risk — not create a new one.

Most AI automation companies lead with speed and barely mention security. Our background is enterprise infrastructure and cybersecurity — and that discipline is built into every agent we deploy.

Your data stays in your systems. Your team stays in control. Your AI agent stays in its lane.

Read our full security approach →
Least privilegeAgents receive only the access required for the approved workflow — nothing more.
Credential protectionSecrets are stored in encrypted vaults, never in code or version control.
Human approval gatesHigh-impact actions can pause for review before the agent proceeds.
Full audit loggingEvery action the agent takes is logged, timestamped, and reviewable.
Data minimizationOnly necessary data is processed and retained. No unnecessary collection.
Failure handlingUnexpected results are caught, flagged, and escalated — not silently ignored.
Pricing

Straightforward. No surprises.

Fixed-scope engagements with clear milestones, measurable outcomes, and transparent pricing.

Starter agent
Starting at
$3,500

One focused AI agent tackling your single biggest workflow bottleneck.

  • Workflow assessment session
  • One custom AI agent
  • Up to 3 tool integrations
  • Testing and documentation
  • 30-day post-launch support
Get started
Managed AI ops
Starting at
$500/mo

Ongoing monitoring, tuning, and improvements as your business grows.

  • Monthly performance review
  • Agent updates and tuning
  • New automation additions
  • Priority support access
Learn more
FJ
Founder & lead engineer

Franco John

Systems, security, cloud & automation engineer

M.S. Information Systems · UWAzure · AWS · GCPZero Trust & SIEMOpenAI · Anthropic · n8n10+ years enterprise IT
About the studio

Enterprise discipline, applied to practical AI automation.

Infosys Solutions USA is a Seattle-based AI agent development studio focused on helping growing businesses automate repetitive operational work.

Founder Franco John brings more than a decade of hands-on experience across enterprise infrastructure, cybersecurity, cloud platforms, integrations, and automation. That background translates into agents designed for reliability, clear ownership, and secure operation — not just impressive demos.

"I build AI agents the same way I'd build enterprise infrastructure — with security controls, error handling, audit trails, and a clear handoff to the humans who need to stay in control."— Franco John, Founder
FAQ

Questions serious buyers ask.

Do I need technical knowledge to use an AI agent?

No. We handle all implementation. You describe the workflow, we build and maintain it. Your team uses the output — not the underlying system.

Where should we start?

Start with one repetitive, measurable workflow that has clear inputs, outputs, and a known owner. A narrow first implementation produces faster learning and lower risk.

What happens when the agent makes a mistake?

Every agent includes explicit fallback paths. The agent can stop, request clarification, route to a human, or create an exception record. High-risk actions always require human approval before executing.

Can you integrate with our existing software?

Often yes. We work with Microsoft 365, Google Workspace, HubSpot, Salesforce, QuickBooks, Xero, Slack, Twilio, and hundreds more via n8n and Zapier.

Who owns the finished workflow?

You do. We give you the keys — documentation, credentials, and a handover session. You can run it independently or keep us on retainer.

How long does implementation take?

Most Starter Agent projects go live within 30–45 days. Multi-agent systems typically take 6–10 weeks depending on complexity and integrations.

Workflow assessment

Find the first workflow worth automating.

Tell us what's eating your team's time. We'll map out exactly what an AI agent would do about it — in plain English, no tech jargon.

60-minute focused discovery sessionNo sales pressure or obligationClear action plan you keepResponse within 1 business day
info@infosyssolutionsusa.com Seattle, Washington · Serving US businesses